Returns & Exchanges
At Detour Sunglasses, we want you to love your view; if you are not 100% satisfied with your purchase, you can return or exchange your shades within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place your sunglasses in their original microfiber pouch and protective case, ensuring they are securely packed in the original shipping box or similar sturdy packaging.
- 3.Attach the Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier; once our warehouse receives and inspects the items, your refund or exchange will be processed within 5-7 business days.
